Conduct on-site site surveys, collect data on planting scale, crop types, and environmental conditions, and provide customized system matching solutions.
2
System Design
Provide 3D layout solutions, CAD/drawing files, and provide investment return estimates and production capacity estimates.
3
Technical Support
Scheme Support & Coordination Assistance Project Support assists in coordinating with project parties and design institutes, providing standardized scheme templates and technical parameter files.
4
Technical training and Q&A
Online/offline explanation of equipment installation, nutrient solution ratio, and basic processes and common system operations problem.
After-Sale Service
Delivery & Commissioning
On-site installation guidance, system integration testing, water quality and circulation system testing, and completion of one-time acceptance.
Remote Monitoring
Provide cloud platform / APP for remote monitoring of system operation status, water quality parameters and fault alarms. Support integration with customer's SCADA system.
O&M Contract
Annual on-site inspection: pipeline cleaning, maintenance of the circulation system, component tightening and firmware upgrade.
Fault Response
Domestic 48-hour, overseas 72-hour on-site technical support. Quickly identify and solve problems and provide component replacement services.
Warranty & Extension
The core components of the equipment are covered by a warranty, and extended warranty services are also available to ensure long-term stable operation.
Customer Follow-Up
Conduct regular follow-up visits to collect operational data, and provide optimization suggestions and upgrade plans.
